The term "Enterprise 2.0" was coined by Andrew McAfee of Harvard Business School in 2006. It refers to the use of Web 2.0 concepts and technologies to build communities in the enterprise. Today the Enterprise Community is the "new" Intranet. It can be set up to support critical business processes, provide capabilities for content authoring and publishing, support knowledge management initiatives and enable business social networking.
A successful community fosters collaboration through content and conversations - it provides a platform where workers can contribute, access, and share their knowledge on topics of interest with others across the organization.
Your companie's intellectual capital is one of it's most valuable assets. Unfortunately, much of it is stored in worker's heads, on their PC's, or in places that can't be easily accessed by others. Unlocking it and making it available to the rest of the enterprise can produce significant benefits.
Innovation
Knowledge Retention
Productivity
Talent Building
Employee Retention
Enterprise communities empower workers to share their knowledge and experience in an open, collaborative environment. This can have a direct impact on the bottom line.